Returns & Exchanges
At Espanshe, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 15-day return and exchange policy for all unworn items. If your fit isn't perfect or you've changed your mind, we are here to make the process seamless and quick.
Return Process
- 1.Initiate Request
Log into your Espanshe account, navigate to your order history, and select the item you wish to return or exchange within 15 days of delivery.
- 2.Quality Check Preparation
Ensure the garment is in its original condition with all brand tags, packaging, and invoices intact to qualify for a successful return.
- 3.Schedule Pickup
Once your request is approved, our courier partner will visit your address within 24-48 hours to collect the package at no additional cost.
- 4.Refund or Exchange Processing
After a quality inspection at our warehouse, we will initiate your refund to the original payment method or dispatch your exchanged size within 5-7 business days.